Delivery Policy

Shipping Policy

Last Updated: October 6, 2023

Welcome to Wattsaving LTD! We are delighted to have you as our valued customer. Please take a moment to review our shipping policy, which outlines how we handle the delivery of your energy-efficient products when you place an order with us.

1. Shipping Methods and Carriers: At Wattsaving LTD, we partner with reputable third-party parcel companies to ensure the secure and prompt delivery of your orders. The specific shipping carrier may vary based on your location and the delivery method selected during checkout.

2. Order Processing Time: Orders placed before 12 noon will be processed on the same business day. Orders received after this time will be processed on the next business day. Please note that order processing time does not include weekends or holidays.

3. Shipping Times: The delivery times for your orders depend on the shipping method and courier you choose during checkout. On average, customers can expect delivery within 2 to 5 working days from the date of shipment. Please note that these times are approximate and may vary based on factors such as your location and courier efficiency.

4. Free Next Day Delivery: We offer free next day delivery for orders totaling £200 or more within a 50-mile radius of our distribution center. This ensures that you receive your energy-efficient products promptly and at no additional cost.

5. Shipping Costs: Shipping costs are calculated during the checkout process based on the weight, dimensions of the products, your shipping address, and your chosen delivery method. Our website may offer free shipping promotions for orders that meet specified criteria, which will be clearly communicated.

6. Order Tracking: Upon shipment, you will receive an email containing a tracking number. You can use this tracking number to monitor the status and location of your delivery on the carrier’s website.

7. Shipping Delays: While we strive to meet our estimated delivery times, occasional shipping delays may occur due to circumstances beyond our control, such as inclement weather or issues with the courier. We appreciate your understanding in such situations.

8. Delivery Address: It is important to provide accurate and complete delivery information during the checkout process. Wattsaving LTD is not responsible for orders that are misdirected or delayed due to incorrect addresses provided by the customer.

9. Order Confirmation: Upon placing your order, you will receive an order confirmation email. Please review the information in this email to ensure its accuracy. If you identify any discrepancies, please reach out to our customer support team immediately.

10. Contact Information: For any questions, concerns, or assistance with your order, please do not hesitate to contact our customer support team at customer.support@wattsaving.com or call us at [+441159 586 924].

11. Changes to Shipping Policy: Wattsaving LTD reserves the right to modify or update this shipping policy at any time. Any changes will be posted on our website, and it is your responsibility to periodically review this policy.

Thank you for choosing Wattsaving LTD for your energy-efficient product needs. We are committed to providing you with high-quality products and excellent service throughout your shopping experience.